WHAT IS A RESOLE?
A traditional climbing shoe resole typically involves removing the front half (around the ball of the foot) of the sole and replacing with the same or new rubber of your choice. Newer models of climbing shoes often have uniquely shaped outsoles, and you can also replace these with either a factory sourced sole unit (see our options) or a custom cut outsole to match your shoe. In most cases only half-sole or outsole replacement is needed, not a full resole.
Because its much cheaper than buying new shoes. Plus, your shoes come back feeling like they did, and you don’t have to do all the hard work of wearing in new shoes again. You also, if you so wish would have the option to choose your rubber to best suit your climbing whims. All that aside, every time you resole, it also means less shoes go into landfill. Who could ask for better reasons?
HOW MANY RESOLES CAN I GET BEFORE NEEDING A RAND REPAIR?
Saving your shoes from rand repairs depends on a lot of factors. Climbing on different rock types or on indoor walls contributes to wear and tear but technique is often the major one. Or simply being lazy and monitoring your shoes poorly. However, with good technique and taking appropriate care of your shoes there is no reason why you shouldn’t easily get 2 to 3 or more resoles out of your shoes before needing to spend more cash.
HOW DO I KNOW IF I NEED A RESOLE?
First up – it’s better to resole earlier than too late. If you time it right your resoles will be cheaper and you’ll get a longer life out of your shoes. To monitor your shoes, have a look at the rubber around the toe area, this is where all the action is and is the place that will show wear first. If the rubber at the toe has worn down to within 0.5-1mm of the original bond line of the outsole it is the perfect time to send them to us for resole.
If you have worn the outsole down to below the original bond line, then you run the risk of wearing through to the rand and then you will have to replace both rand and sole.
WHAT IS A RAND?
The rand is the protective rubber strip that wraps around the upper of your shoes. There are a couple of ways the rand can wear out. Firstly, through direct contact with the rock – this might be jamming in cracks, or toe hooking or just plain old bumping and scraping against the rock. Secondly, your rand can get damaged when your sole becomes thin and worn and you either wear through to the rand or create a soft spot. Most shoes end up needing rand repairs and ultimately even if you have good technique and are very good at looking after the wear your shoes will eventually need a rand repair.
HOW CAN I TELL IF I NEED A RAND REPAIR?
If you want to check it out yourself, look for holes, creases, dents, or use your finger to press from the ball of the foot on the inside edge around to the outside edge. Even if the rand looks okay and isn’t worn through and you feel a soft spot around the toe area you will more than likely need a rand repair. Again, you can chance it and say no to a rand repair, but if you just get your sole done on a dodgy rand, it may blow and make your new soles useless. Your best bet is to either tell Scotty Dog that you want it done or trust us to make the best decision for your shoes.
CAN YOU HAVE A THICKER MORE DURABLE RAND PLACED ON MY SHOES?
Yes, we offer a 3.5mm Bomber rand option suitable for most shoes. Climbing shoes have very thin rand’s and while Bomber rands are designed to provide extra durability to the toes of your shoes they will still wear quickly if not monitored correctly. By monitoring the wear on the sole of your shoes to within .05-1mm of the original bonded line of your shoe’s original outsole, your shoes can receive more resoles without the added cost of having rands repaired.
CAN YOU REPAIR JUST THE RAND?
No. The sole needs to be removed to get to the rand so if it needs doing then you’ll need a resole as well. Yet another reason not to get lovely, sticky new rubber put on dodgy rands because if your rand goes then you’ll end up paying more money for another resole.
CAN YOU RESOLE WITH A DAMAGED RAND?
No. To have a resole done with a dodgy rand would simply be a waste of money and be structurally unsound. A resoler of any repute would not recommend it.
CAN SHOES BE RESOLED IF THERE ARE HOLES IN THE UPPER?
Yes, it might cost you more, but we specialize in re-building (worst case) structurally damaged shoes. As repair costs can differ, if your shoes suffer from TLC issues, please contact us by email with photos for us to do an appraisal. Or send your shoes into us and let us assess them for you.
A HALF SOLE VERSA CUSTOM CUT OR FACTORY OUTSOLE?
A half resole involves removing the worn front half of the sole and replacing it. The half-sole has been the tried and proven method of resoling shoes for many years. It can be applied to any shoe and is the most cost effective and resource friendly option. At Scotty Dog the factory sourced, and custom cut outsole option is available for technical shoe models (please see products) only. If you would like to have your shoes restored to as close to original as possible choose from our range of factory outsoles and rands or custom cut options.
CAN I CHOOSE TO HAVE A FULL RESOLE?
If you do need, or want, a full sole then Scotty Dog can do it for you upon request. However, from our years of experience if climbing shoes require a full resole it is usually an indicator that the shoes are at or close to their life. A full sole will cost $89.95.
Excellent question. You might think that the thinner rubber will wear out quicker so it’s better to go for the thick stuff, but durability really depends on the compound of the rubber not necessarily the thickness and what you want from your shoes. Thick rubber is fine for beginner-intermediate/gym/training or all-day shoes and a lot of climbers prefer it for cracks. But thicker also means less sensitivity under your feet, so the thin rubbers may be just what you want for delicate face climbing and smears. In the end it comes down to personal preference. CLICK HERE FOR OUR RUBBER GUIDE If you’re not sure, the safest option might just be to stick to the factory applied rubber on your shoes or drop Scotty Dog an email and ask.
WHAT IF I'M JUST NOT SURE?
No problems. Whether its half or full soles, factory or factory custom options, or rand repair or no rand repair, this rubber or that rubber or just Help! You can send your shoes to Scotty Dog and let us make all the decisions. We’ll contact you (on your request) with our professional opinion before the job starts and let you know how much it’s going to be.
WILL MY SHOES STILL FIT THE SAME, OR BE TIGHTER?
Do not worry your shoes unique worn in shape will come back feeling the same if not better!
Shoes when manufactured are made individually in batches of lefts and rights and then paired up. Even though they are manufactured to be batch perfect there can be small differences from the first to the last. Due to this and considering the differences in the different types of feet we do not use presses and or other types of machinery to re-build your shoes. Our belief is presses place stresses on worn stitching and componentry and can distort their shape and make shoes feel tighter. Our unique approach is about passive re-building of your shoes we treat each shoe as an individual, so they come back to you feeling just like they did the last time you put them on your feet!
WILL RESOLING MY SHOES BE AS GOOD A QUALITY AS NEW?
Yes, we even offer a 3 month guarantee from date of receiving your resole and will re-do the resole for free if there is a workmanship issue. It is important to note however that while we do our best to make sure your shoes are quality controlled through our workshop, just like new shoes human error, environmental or other issues can arise that are unexpected or out of our control. If for some reason you do have an issue, we ask you to let us know so we can address the problem as professionally and as soon and as possible.
DOES SCOTTY DOG ALSO DO VELCRO STRAPS AND TOE PATHES ETC AS WELL?
Yes we do Velcro repairs for all types of shoes as well as webbing laced styles of shoes.
Custom cut and listed factory toe patches can be applied. Heel repairs can aslo be completed upon request.
HOW LONG WILL IT TAKE?
Turnarounds are dependent on the type of repairs and quantity of shoes.
Resole without rand repair - 4 weeks.
Resole with rand repair or 3 to 4 pairs - 4-6 weeks.
Resole with rand, structural repairs, 4 or more pairs - 6-8 weeks.
Resole with custom repairs - 6-8 weeks.
If you require a quick turnaround, we offer a 3 Day ($30 per pair) and 5 Day Turnaround ($20 per pair) for standard resoles and standard resoles requiring rand repairs only.
If you have questions regarding fast turnarounds, please make your enquiry by email.
(Note: 3-Day and 5-Day Turnarounds are guaranteed providing we are not sick, away, or issues occur that are out of our control)
HOW DO I GET MY SHOES TO SCOTTY DOG?
The fastest way? Put your shoes, with a completed order form OR printed online confirmation email, into a parcel bag and pop them in the mail to ‘Scotty Dog Resoles PO Box 70 Stanthorpe, QLD 4380’. We will return them in the mail to you (see order form for postage costs).
HOW CAN I CARE FOR MY SHOES BETTER?
First of all, get used to the idea that rock shoes wear out and get stinky. There is no avoiding resoles and manky shoes BUT, you can do a few things to make your shoes’ life better:
CLIMBING SHOES DO NOT LIKE HEAT. So don’t leave them in the car or in the sun for extended periods, or any other hot place for that matter. Adhesives are heat sensitive and some models of shoes are more susceptible than others which can lead to de-lamination.
KEEP YOUR SOLES CLEAN. Climbing shoes naturally pick up grit and dirt on the soles which can make them less effective on the rock and help them to wear faster. Try taking them off between climbs or problems and don’t walk too far in them if you can help it.
AIR THEM OUT. Don’t leave them squished up at the bottom of your pack with last week’s rotting banana skin. You can’t possibly keep them stink-free forever, but you can give them some TLC at home by occasional airing and placing them in a moderately warm posy out of the direct sun for a short period to dry them out as oxygen and UV is the simplest and best way to manage the smelly bacteria.
DO NOT PUT THEM IN THE WASHING MACHINE. Sure they’ll be clean but they’ll also probably be shrunk and fit funny.
WHEN YOUR SHOES GET WET...
HOW DO I PAY FOR MY RESOLES?
Scotty Dog can accept direct credit. We also have our Order form linked to PayPal© if you wish to pay by Credit Card. See the order form for details.