What is a resole?		Which Rubber?
	Why Resole?		What if I’m not sure?
	How do I know if I need a resole?		Will my Shoes still fit the same?
	What is the RAND?		How long wil it take?
	How can I tell if I need a RAND repair?		How do I get my shoes to Scotty Dog?
	Can you repair just the Rand?		How can I care for my shoes better?
	Half Sole? Full Sole?		How do I pay for my Resoles?
	When your shoes get wet...

WHAT IS A RESOLE?
Climbing shoe resole usually involves removing the front half of the sole, and replacing with new rubber of your choice. In most cases only half sole replacement is needed but Scotty Dog can do a full sole as well if you want it.

WHY RESOLE?
Because its waaaay cheaper than buying new shoes. Plus, you don’t have to do all the hard work of wearing in new shoes again. You get your broken in shoes back, but sticky and ready to rock all over again. You also get to choose your rubber to best suit your climbing desires. All that aside, every time you resole, its one less pair of shoes that hits the landfill. Who could ask for better reasons?

HOW DO I KNOW IF I NEED A RESOLE?
First up – its better to resole too early than too late. If you time it right your resoles will be cheaper and you’ll get a longer life out of your shoes. Have a look at the rubber around the toe area, this is where all the action is and is the place that will show wear first. If the rubber in the toe region is 75% thinner than anywhere else (look for the bubble effect), its time. Anymore than that and you run the risk of wearing through to the rand and then you will have to replace both rand and sole.

WHAT IS THE RAND?
The rand is the rubber that wraps around the toe box and heel of your shoes and folds underneath to give the actual sole something to attach to. There are a couple of ways the rand can wear out. Firstly through direct contact with the rock – this might be jamming in cracks, heel hooking or just plain old bumping and scraping against the rock. Secondly, your rand can get damaged when your sole becomes thin and worn and you either wear through to the rand or create a soft spot. Most shoes end up needing rand work. You can chance it and say a definite no, but if you just get your sole done on a dodgy rand, it may blow and make your new soles useless anyway. Your best bet is to either tell Scotty Dog that you want it done, or trust us to make the best decision for your shoes.

HOW CAN I TELL IF I NEED A RAND REPAIR?
If you want to check it out yourself, look for holes, creases, dents and soft spots around the toe area. Even if the rand isn’t worn through, a soft spot or crease on the bottom edge can mean that it is about to go. Again, you can chance it and say a definite no, but if you just get your sole done on a dodgy rand, it may blow and make your new soles useless anyway. Your best bet is to either tell Scotty Dog that you want it done, or trust us to make the best decision for your shoes.

CAN YOU REPAIR JUST THE RAND?
No. The sole needs to be removed to get to the rand so if it needs doing then you’ll need a resole as well. Yet another reason not to get lovely, sticky new rubber put over dodgy rands because if your rand goes then you’ll end up paying Scotty Dog more money for another resole.

HALF SOLE? FULL SOLE?
The good news is almost all the climbing action takes place around the toe. This means that 9 times out of 10 you’ll only need a half sole repair. If you do need, or want, a full sole then Scotty Dog can do it for you. A half resole means taking the sole off back to just beyond the ball of the foot and replacing it. Its important to take enough off so that the join doesn’t end up on the stress point where your foot bends all the time.

WHICH RUBBER?
Excellent question. Especially as Scotty Dog offers them at different prices. You might think that the thinner rubber will wear out quicker so its better to go for the thick stuff but it really depends on what you want from your shoe. Thick rubber is fine for beginner/gym/all round or all day shoes and a lot of climbers prefer it for cracks. But every millimetre extra means less sensitivity under your feet, so the thin rubbers may be just what you want for delicate face climbing and smears. In the end it comes down to personal preference. CLICK HERE FOR OUR RUBBER GUIDE If you’re really not sure, drop Scotty Dog an email and ask.

WHAT IF I'M JUST NOT SURE?
No problems. Whether its half or full soles, rand repair or no rand repair, this rubber or that rubber or just Help! You can send your shoes to Scotty Dog and let us make all the decisions. We’ll contact you with our professional opinion before the job starts and let you know how much its going to be.

WILL MY SHOES STILL FIT THE SAME?
Due to the rebuild your shoes may feel a little more snug than when you last wore them but we will do everything in our power to make sure the unique shape of your shoes doesn’t change. Scotty Dog knows full well how much work goes into that perfect fit of your favourite rock shoes so we will treat them with care. Unfortunately though, this isn’t an iron clad guarantee. The nature of the resole process means that some change can happen. This is true no matter who resoles your shoes and you should be aware of that. The good news is, it’ll be nothing like going back to the ‘brand new’ fit. Although you will get ‘brand new’ stickiness and performance, some may even say better!

HOW LONG WILL IT TAKE?
Scotty Dog aims to have your shoes back to you within a maximum of 10 working days, of receiving them. Try not to wait until the last minute but if you’re REALLY desperate for a fast turn around let us know and we’ll see what we can do (it may cost you a little extra).

HOW DO I GET MY SHOES TO SCOTTY DOG?
The fastest way? Put your shoes, with a completed order form OR printed online confirmation email, into a parcel bag and pop them in the mail to ‘Scotty Dog Resoles PO Box 70 Stanthorpe, QLD 4380’. We will return them in the mail to you (see order form for postage costs).

HOW CAN I CARE FOR MY SHOES BETTER?
First of all, get used to the idea that rock shoes wear out and get stinky. There is no avoiding resoles and manky shoes BUT, you can do a few things to make your shoes’ life better:

WHEN YOUR SHOES GET WET...
Undo laces and loosely pack newspaper into shoes to absorb moisture & retain shape whilst drying. Depending on how wet they are you may do this a few times until dry. Then place them in a moderately warm position out of the direct sun. Don’t put them near heat or in your oven if you want your shoes for your next project! This is also good general maintenance thing to do after a sweaty day on the crag. It will help retain your shoes fit and minimise smell.

HOW DO I PAY FOR MY RESOLES?
Scotty Dog can accept direct credit or money order. We also have our Order form linked to PayPal© if you wish to pay by Credit Card. See the order form for details.